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★ Customer Reviews

Sarah M. ★★★★★
"British Learning Centre helped me break into accounting when I had zero industry experience."
James K. ★★★★
"After completing my degree, I found it hard to get into HR without experience. British Learning Centre gave me both the knowledge and the hands-on exposure I needed."
Aisha R. ★★★★★
"I came from hospitality with no IT background. British Learning Centre’s training was beginner friendly but thorough. I learned about hardware, software, and real-life troubleshooting. My placement was at a managed IT services company where I got to shadow engineers on support tickets. I wasn’t kept on but used that experience to secure an entry-level IT Helpdesk role elsewhere. It’s a proper stepping stone if you want to break into tech."
Carlos T. ★★★★
"British Learning Centre made me employable. After 100 hours of HR training, I joined a placement with a recruitment agency where I helped with onboarding and staff records. I built so much confidence during those three months. The company didn’t have room to hire, but the experience helped me secure a new role at a healthcare provider as a Junior HR Assistant. Worth every penny."
Nina P. ★★★★★
"This was the bridge between university and full time employment. I learned Sage 50, VAT, reconciliations, and more during the training. My placement was in a small practice where I gained valuable, client facing experience. They offered me a part-time role at first, which soon became full time. British Learning Centre delivered everything they promised and more."
Hassan D. ★★★★★
"I wasn’t sure what to expect but the British Learning Centre program exceeded expectations. The training was detailed and up to date, especially in areas like network troubleshooting and ticketing systems. I completed a placement at a school’s IT department and got offered a perm IT Technician job right after. I’ve already recommended this program to two of my mates."
Marlon G. ★★★★★
"Brilliant program from start to finish. British Learning Centre helped me transition from customer service into HR. The training modules were very detailed, and I got to shadow a senior HR advisor during my placement. That experience made all the difference in interviews. I now work in the HR department of a fintech startup. This isn’t just a course, it’s a career launchpad."
Hannah R. ★★★
"The training and placement itself were excellent, I can’t fault that part. I learned a lot during my three months shadowing an HR manager and the experience definitely helped me land a job quickly afterwards. However, I was a bit disappointed with the salary offered at the end. I expected something a bit more competitive given the level of responsibility I took on during the placement. That said, it’s a good starting point, and I’m hopeful I’ll progress quickly from here."
Zahra N. ★★★★★
"If you're struggling to get your first job in accounting, this is the program for you. I did 100 hours of CPD accredited training with British Learning Centre and then joined a placement at an SME. I worked on real accounts, did bank reconciliations, and submitted VAT returns. I wasn’t hired by the placement company, but landed a job at a larger firm within two weeks. Highly recommend."
Bilal M. ★★★
"Overall, a solid program. The training was useful, and the placement gave me the hands on experience I needed. I did end up getting hired by the company I was placed with, which I’m grateful for. But the starting salary was lower than I expected, especially after the investment of time and money into the course. I think British Learning Centre could be more transparent about average starting salaries. Still, I’m glad I took the program — it got me into the industry, which was the goal."
Callum J. ★★★★★
"British Learning Centre helped me go from unemployed graduate to full time Accounts Assistant. The CPD training was useful, but it was the placement that made the real difference. I worked on real accounts and was trusted with proper tasks. They offered me a permanent job before the placement even ended. Honestly, the program paid for itself."
Lianne T. ★★★★★
"I can’t thank the British Learning Centre enough. I had no luck landing interviews before joining, but after completing the training and doing my placement with a busy HR team, I finally felt confident and employable. I didn’t get offered a role there, but the experience got me hired within 3 weeks by another company. Highly recommend."
Zahid M. ★★★★
"This course gave me the tools to switch careers into IT. The content was solid and the support team was helpful. My placement was great — I learned how to resolve tickets and manage user accounts. My only feedback is I wish the training had a few more advanced modules. That said, I now work in IT Support thanks to this program, so I can’t complain!"
Jason K. ★★★★★
"I joined the accountancy program after finishing a finance degree but with no experience. The training was clear and the placement was eye-opening. I helped with reconciliations and invoices and ended up being offered a part-time job, which became full time. Great stepping stone into the industry."
Amina B. ★★★★★
"The program helped me build confidence and understand how HR works in the real world. The placement was at a busy recruitment agency, and I supported the onboarding process. I wasn’t offered a job there, but I got a strong reference and found a new HR Assistant role within a month. 4 stars only because I think the training platform could be a bit more interactive."
Daniel S. ★★★★★
"I didn’t have a tech background, but I wanted to get into IT. This course helped me understand the basics and get hands-on experience during my placement. I now work for an MSP as a Level 1 Support Technician. If you’re serious about changing careers, do this program."
Umar A. ★★★★★
"British Learning Centre gave me structure and clarity in my career path. I had been stuck in retail, unsure how to move into HR. After completing this course, I joined a placement at a care company, learned everything from compliance to staff training procedures, and was offered a full-time HR Admin role."
Katie F. ★★★★★
"Best decision I made post-university. The online training was easy to follow, and the placement gave me proper, real-world experience. I worked directly with an accountant managing small business clients. I wasn’t kept on, but I used the experience to land an even better job in a finance department. This course works if you’re committed."
Nathan E. ★★★★
"After months of dead end applications, I decided to try the IT Support Program with British Learning Centre and it turned out to be a game changer. The training covered all the basics, from troubleshooting to customer service, and the placement had me working alongside a senior IT technician at a logistics company. I was offered a full-time role after just 8 weeks into the placement. If you're serious about getting into tech, this program is the real deal."
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HomeCourseIT Support & Helpdesk Training Package

IT Support & Helpdesk Training Package

100 hours of practical IT training, followed by a three-month work placement shadowing an IT manager. Includes full career support services to help you land your first IT support or helpdesk job.
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IT Support & Helpdesk Training Programme

100 Hours Study | 3-Month Work Placement | Career Support

Jumpstart your IT career with our intensive IT Support & Helpdesk Training Programme. You’ll complete 100 hours of hands-on learning, covering IT support fundamentals, troubleshooting, customer service, network basics, and helpdesk ticketing systems. After your training, you’ll take part in a guaranteed three-month work placement, shadowing an experienced IT manager and gaining real-world experience to enhance your CV.

What’s Included:
Programme Objective:

Our aim is to make you highly employable in the IT sector, giving you real-world experience, practical career skills, and personalised support to secure your ideal IT job.

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5

Rated Based on 3 Reviews
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  1. >
    Rajesh Patel
    August 1, 2025

    Brilliant IT programme that gave me exactly what I needed to break into the tech industry. The cybersecurity modules were incredibly detailed and practical – we worked on real vulnerability assessments and learned about network security protocols hands-on. The helpdesk training was equally impressive, covering everything from troubleshooting hardware issues to managing service tickets efficiently. My mentor was fantastic, providing detailed feedback on my technical reports and helping me understand complex networking concepts. The work placement component was a game-changer – I spent 12 weeks with a local IT consultancy where I gained experience with Active Directory, Windows Server administration, and customer support. This practical experience was crucial in securing my current role as an IT Support Specialist just 6 weeks after graduation.

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    Oliver Smith
    August 1, 2025

    Exceptional training that completely transformed my understanding of IT systems and support. Coming from a retail background, I was worried about the technical complexity, but the instructors made everything accessible and engaging. The course structure was perfect – we started with IT fundamentals and gradually moved to advanced topics like system administration and network troubleshooting. What really stood out was the emphasis on real-world scenarios – we practiced resolving actual IT tickets and learned proper documentation procedures. My placement was with a healthcare organization where I supported their IT infrastructure, helped with software deployments, and assisted users with technical issues. The experience was invaluable and directly led to my permanent position as a Junior Systems Administrator. Highly recommend this programme to anyone serious about an IT career.

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  3. >
    Priya Kumar
    August 1, 2025

    Absolutely fantastic programme that exceeded all my expectations! As someone with a background in customer service, I was initially nervous about transitioning into IT, but the course structure made everything so manageable. The training covered everything from basic computer troubleshooting to advanced network configuration, and the hands-on approach really helped solidify my understanding. What impressed me most was the quality of the work placement – I was placed with a financial services company where I gained experience with their IT helpdesk, learned about server maintenance, and even assisted with cybersecurity protocols. The mentorship throughout was outstanding, with regular feedback sessions that helped me improve my technical documentation and problem-solving skills. Thanks to this programme, I secured a position as an IT Support Technician within just 8 weeks of completion. Would definitely recommend to anyone looking to start their IT career!

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  • Learners 3 Students
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