Effective Date: 01/12/2024
Reviewed: 07/02/2025
By using this website, you agree to comply with and be bound by the following terms and conditions of use, which, together with our privacy policy, govern our relationship with you in relation to this website.
The term ‘British Learning Centre’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 37th Floor, 1 Canada Square, London E14 5AA, United Kingdom.
The term ‘you’ refers to the user or viewer of our website, whether as a guest or a registered user.
Please read these terms carefully before you start using the site, as they will be binding on you if you decide to proceed.
1. About British Learning Centre
www.britishlearningcentre.co.uk is a website operated by British Learning Centre, a registered educational organisation in England and Wales. Our registered trading address is 37th Floor, 1 Canada Square, London E14 5AA, United Kingdom.
2. Terms of Website Use
The content on this website is for general information purposes only and may change without notice.
We do not provide warranties or guarantees regarding the accuracy, timeliness, completeness, or suitability of the information and materials found on this website for any particular purpose. You acknowledge that such information may contain inaccuracies or errors, and we exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
This website contains material that is owned by or licensed to us, including but not limited to design, layout, graphics, and text. Reproduction is prohibited except in accordance with the copyright notice, which forms part of these terms.
Unauthorised use of this website may result in a claim for damages and/or be a criminal offence.
This website may contain links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse these websites, and we hold no responsibility for their content.
You may not create a link to this website from another website or document without prior written consent from us.
3. Links to Other Websites
Our website may contain links to external websites. However, we do not have control over these third-party sites and are not responsible for their privacy policies, content, or security. Users should exercise caution and review the privacy statements of any external websites they visit.
4. Privacy & Data Collection
When using this website, you agree that:
We may collect, store, and process personal information as outlined in our Privacy Policy.
You have the right to opt out of direct marketing communications by adjusting your preferences or contacting us at help@britishlearningcentre.co.uk.
We will not sell, distribute, or lease your personal information to third parties unless required by law or with your explicit consent.
You can request details of personal information that we hold about you, in compliance with UK Data Protection Act 2018 and UK GDPR.
You have the right to request rectification, erasure, or portability of your personal data in accordance with applicable data protection laws.
5. Website Disclaimer
The information provided on this website is for general information purposes only.
We make no warranties or representations about the accuracy, reliability, suitability, or availability of the information, products, or services contained on this website.
Any reliance you place on such information is strictly at your own risk.
We shall not be liable for loss or damage, including indirect or consequential loss or damage, arising from the use of this website, except where such exclusion is prohibited by law.
We are not responsible for technical issues causing website downtime beyond our control.
6. Copyright & Intellectual Property
This website and its content are copyrighted by British Learning Centre.
Redistribution or reproduction of any part of the website’s content is prohibited, except for personal, non-commercial use.
You may not distribute, transmit, store, or commercially exploit the content without our express written permission.
7. Payment Plans & Course Enrolment
Once enrolled, you will receive a confirmation email with payment details via our secure payment provider.
A signed contract will confirm your monthly payment plan, which will be billed every 30 days automatically.
Late payment fees will apply for missed instalments as specified in your contract.
Course certifications will not be issued until the full course fee has been paid.
All payments are subject to UK VAT where applicable.
8. Work Placement Terms
Work placements are unpaid and are only available with select courses.
A minimum commitment of one day per week (9 AM – 5 PM) for three months is required.
Participants must have completed the required training before starting a placement.
If unable to secure a work placement, we will offer remote experience opportunities.
Any unauthorised absence exceeding two weeks may result in termination of the placement.
Work placements do not hold monetary value and may be discontinued without compensation.
All work placements comply with UK employment law and health and safety regulations.
9. Other Terms & Conditions
Students must complete their training within the specified term limit.
We are not responsible for lost or stolen personal items.
The British Learning Centre reserves the right to use student testimonials and images for marketing purposes, subject to your consent.
The following fees apply:
- Hard Copy Certification Fee: £25
- Late Payment Fee for Instalments: £49
- Examination Fee (3 attempts): £155
- Programme Cancellation Fee: £360
All fees are inclusive of UK VAT where applicable.
10. Force Majeure
We shall not be held liable for failure or delay in performance due to unforeseen events, including but not limited to:
- Natural disasters
- Government regulations or directives
- Technical failures beyond our control
- Acts of terrorism or civil unrest
- Pandemic or health emergencies
11. Variations & Amendments
We may revise these Terms of Use at any time by posting updated terms on this website. It is your responsibility to review this page periodically for updates. Continued use of the website after changes constitutes acceptance of the revised terms.
12. Cancellation & Refund Policy
Consumer Rights
As a consumer, your statutory rights are protected under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Cooling-Off Period
You have the right to cancel your enrolment within 14 calendar days from the day after you receive your course materials or are granted access to the digital learning platform (the “cooling-off period”).
Cancellation requests must be submitted in writing to help@britishlearningcentre.co.uk.
Returning Materials
If physical course materials are provided, these must be returned in a resaleable condition at your own expense.
Refunds (where applicable) will be processed within 14 days of receiving the returned materials, minus any applicable cancellation or administration fees.
Digital Content
In line with Regulation 37 of the Consumer Contracts Regulations 2013, once you have been granted access to digital course content (such as online modules, e-learning platforms, or downloadable materials), and you have consented to immediate access and acknowledged that this waives your right to cancel, no refunds will be issued.
This is because digital products are treated differently to goods and services under UK law: once accessed, they are considered non-refundable
- Disclaimer
This policy does not affect your statutory consumer rights under UK law. If you are dissatisfied with how your cancellation or refund request has been handled, you may contact Trading Standards or seek assistance through an Alternative Dispute Resolution (ADR) scheme.
13. Complaints Procedure
If you have a complaint about our services, please contact us at help@britishlearningcentre.co.uk.
We will acknowledge your complaint within 5 working days and provide a full response within 20 working days.
If you remain unsatisfied, you may refer your complaint to the relevant regulatory body or seek independent advice.
14. Limitation of Liability
Our liability to you for any loss or damage arising from your use of this website or our services is limited to the amount you have paid for the specific service in question.
We exclude liability for indirect, special, or consequential damages to the fullest extent permitted by law.
Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.
15. Governing Law and Jurisdiction
These terms and conditions are governed by and construed in accordance with English law.
Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the English courts.
16. Contact Information
For any inquiries regarding these terms, please contact us at:
Email: help@britishlearningcentre.co.uk
Office Address: 37th Floor, 1 Canada Square, London E14 5AA, United Kingdom
Phone: 020 4628 0500
B LEARNING CENTRE LTD
Company number 16609513
By continuing to use this website, you confirm that you have read and agree to the above terms and conditions.
British Learning Centre reserves all rights to enforce these terms in accordance with English law.